This page lists the personal information Master of All Trades collects, where it comes from, why, who can see it, and how long we keep it. It is part of our Privacy Policy.
Account and profile
Information
Where it comes from
Why we use it
Who can see it
How long we keep it
Name, email, username
You (or Google, if you sign in with Google)
Your account, sign-in, service emails
You; our staff; people you message or book with
While your account is open, then deleted within 90 days unless needed for a legal reason
Password
You
Sign-in security
Nobody - stored only as a one-way hash
Until changed or account deleted
City, province, postal code
You
Matching jobs and Pros by area
Pros see the job's city; Pro city is public
While your account is open
Phone number (optional)
You
Contact about jobs you arrange
Shared only when you choose
While your account is open
Profile photo (optional)
You
Your profile
Other users
Until you remove it or close your account
Job requests, quotes, messages, bookings and reviews
Information
Where it comes from
Why we use it
Who can see it
How long we keep it
Job request details and photos
Customer
Getting quotes
Pros who serve that category and area
24 months after the request closes, then deleted or anonymized
Quotes
Pro
Customer comparing offers
The customer and the Pro
24 months after the request closes
Messages
Participants
Communication about a job
The participants; our staff only to investigate reports, fraud or safety issues
24 months after the last message, unless needed for an open investigation
Bookings and schedule
Customer and Pro
Arranging the job
The customer and the Pro
24 months after the booking date
Reviews
Customer
Helping others choose
Public (first name and last initial)
While both accounts exist; deleted if the reviewer's account is closed
Pro business information
Information
Where it comes from
Why we use it
Who can see it
How long we keep it
Business name, description, services, service area, website, portfolio photos
